I am a highly driven, efficient and adaptive customer facing professional who has taken on a significant portfolio of duties and responsibilities in previous roles. Planning to relocate to the UK, I am seeking work opportunities that will make the strongest use of my skillset. I am a driven and hardworking professional and possess strong experience of working across all aspects of a customer facing business. My passion is for the customer services aspect as I have always personally strived to give the highest standards of service for my customers and have trained all my teams to do likewise. Running a commercial business and my own business demonstrates my strong business acumen and my ability to multi-task across various duties. Professional Competencies • Able to take a leading role in managing key priorities for a customer facing business • Bilingual able to speak English, French, Russian and Arabic fluently • Excellent leadership and management skills • Recruiting, training and mentoring effective and customer focused staff • Leading on operational standards in customer service, compliance, and Health & Safety • Cost effective management of resources, budgets and people • Leading on the delivery of excellent customer service in all areas • Analysis of sales figures and data to assess key performance indicators and forecast growth • Carefully monitoring KPI’s, sales and profit targets to assess performance