A high achieving immunology KAM/ sales representative and experienced clinical nurse specialist. Joanne possesses a wealth of specialised clinical homecare expertise, spending nearly 6 years within the sector, in addition to NHS and Pharma arenas. A driven and customer centric individual with a proven track record in successful launch of high cost drugs, KOL development, service implementation, improving medication persistence and overachieving sales targets. Commercially astute with authentic clinical credibility, in the Rheumatology and Dermatology arena, she enjoys fast paced environments and delivering projects where the end results tangibly benefit patients. Over the last 9 years her career has been focused on inflammation and Biologic services, leading and collaborating on the development and implementation of education programmes for specialist nurses, digital solutions, and nurse-led Patient Support Services (PSPs).