Customer ServiceInfrastructureExcellent Time Management SkillsWindows ServerAnalytical SkillsGood Problem Solving and Interpersonal SkillsExcellent Customer Service SkillsHardwareTeamworkWindows XPIt Service Desk and Desktop Support ExperienceProblem ManagementTechnical SupportSlaKepner TregoeTeam Worker but Can Also Work IndependentlyTeam LeadershipSoftware InstallationExcellent Oral and Written Communication SkillsExcellent Organisational SkillsCitrixIT Service ManagementService DeskActive DirectoryITIL v3 Foundations CertifiedNVQ Level 2 It PractitionersExperience Working in a Microsoft Windows EnviromentITILTechnical Certificate Level 2 in It StudiesMicrosoft Exchange
