End-to-End I.T Process DeployementPeople managementDeveloping Service Improvement PlansResource allocation and planningConflict managementGood customer relationship managementActive listeningEmpathyVerbal & written communicationReporting and trend analysisCharity managementVolunteer managementLeadershipTime management & working to deadlinesConducting annual apraisals and personal development planningVolunteer recruitmentProcess & procedure developmentReport writingOperations managementTrainingService ManagementIT Service ManagementService DeliveryIT OperationsITILCoachingProject DeliveryGovernanceCustomer ServicePublic SpeakingMentoringPsychotherapyManagementLeadership DevelopmentWorkshop FacilitationProcess and Procedure DevelopmentResearchEnd to End i.t Process DeployementVerbal and Written CommunicationSQLTime Management and Working to Deadlines
