Enthusiastic and passionate professional with hands-on experience in providing high-quality patient care, support and services to recognise, define and convey clients’ needs that enhanced recovery progress. Possess expertise in identifying areas of strength and weakness, while applying company policies in operations to improve the overall level of patient’s satisfaction. Proficient in dealing with anxious or aggressive clients, resolving issues, and possess in-depth knowledge of mental and physical health conditions. Excellent communicator; committed to manage highest standards of professionalism. Areas of Expertise include: • Mental & Physical Health Service • Occupational Therapy Assessments • Therapeutic Panning & Interventions • Care Programme Approach Reports • Equality & Diversity Promotion • Agencies Relationship Building • Team Training & Leadership • Healthy Growth & Development • Occupational Performance Review • Risk Management/Evaluation • Cognitive Stimulation Therapy • Process Optimisation 