My belief is that no matter what the job we're in is a sales role, and if you have customers you're in a customer service role. Most of my success is driven off those two ideology's; serve the customer, build strong, trusting relationships working to understand their needs and working as hard as you can to deliver on their needs. Strategic partnerships, detailed planning and constant communication has delivered both for my company and the customer. Healthcare Provider Experience; Pulmonologists, Interventional Pulmonologists, Thoracic Surgeons, Medical Oncologists, Radiation Oncologists, Interventional Radiologists, Nursing, Nurse Navigators, Respiratory Therapists, Biomed, Materials Management, as well as IT, Bus Dev, Service Line and C-Level Administration Healthcare Department Experience; Diagnostics Laboratory, Pathology, Oncology, Operating Room, Bronchoscopy labs, Endoscopy labs, Acute Care (ICU, ED), Children's Hospitals (PICU, NICU, PEDS ED) and the Post Acute Care Setting: (LTACH, SNF, REHAB) Healthcare Specialty Experience: Robotic Assisted Bronchoscopy, Tool in lesion tomography, Next Generation Sequencing, PCR, Biomarkers, Precision Medicine, Plasma Biopsy, Stapling, SuperDimension, Electronic Navigation Bronchoscopy, EBUS, Bronchoscopy, Central Airway Obstruction, CoreCath, Lung Health, Lung Cancer Programs, Pulmonary, Thoracic, Oncology, Respiratory Therapy, Hi-VNI Therapy, ADP Payroll, Customer Relations, Human Capital Management, Sales, Sales Management, Sales Training, Business Software Experience: Definitive Healthcare (Level 1 Certificate), LungGPS, EPIC, Vidyard, Zoom, Hubspot, Salesforce.com and Microsoft Office (Outlook, Word, Excel, Teams, OneNote)