Enthusiastic and Agile Project Manager, passionate about fostering collaborative and efficient teams. - Agile Project Management: Proven ability to implement Scrum methodologies in both personal and professional settings (e.g., wedding planning, patient care), reducing timelines and boosting team engagement. - Collaborative Servant Leadership: Experience facilitating brainstorming sessions and driving project progress through initiative and self-motivation. - Clear Communication: Effectively convey complex data through compelling reports and presentations. Strong Interpersonal Skills: Proven ability to build rapport with diverse clients, teams, and stakeholders. - Agile and Proactive: Embrace continuous improvement and readily adapt to changing demands. Relevant Achievements: Increased Efficiency and Customer Satisfaction (BETTER Leisure Centre): Optimised membership sales process (64% surpassed target), implemented agile data analysis, and maintained high customer satisfaction (glowing Google review). Streamlined Operations and Improved Team Engagement (Event Center Dordrecht): Reduced administrative burden (50%), fostered a collaborative environment (95% staff engagement rating), and implemented cost-saving measures (negotiated supplier contracts). Enhanced Patient Care and Workflow (Sinclairs Pharmacy): Delivered exceptional service, maintained accurate patient records, and proposed operational improvements for efficiency. Additional Qualifications: Professional Scrum Master 1 Certification (92.5/100): Demonstrates a strong foundation in Scrum principles and practices. BCS Business Analysis, PRINCE2 Foundation, APMG Change Management, AIPGE Accredited Process Mapping, Lean Six Sigma Yellow and White Belt (2024): Broad project management and process/ project improvement expertise. Psychology BSc (Hons) (1:1) from Russell Group University (2023): Strong analytical and communication skills, adept at understanding and motivating people. I am highly motivated passionate, and possess strong communication skills to foster collaborative and efficient teams. I have therefore undertaken further qualifications to understand the theory and implement it for efficient project management with an Agile mindset. Alongside the Psychology degree, my active listening, empathy and critical analysis skills contribute to my overall scrum profile.