Transformation lead,Network SME, responsible for network design, Implementation and QA testing, customer experience management with broadband products. Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.Responsible for managing enterprise and service provider network, part of design and implementation of network and security portfolios for the customers.Lead for the automation team to develop highly efficient frameworks to ease the manual engagements.I closely works with the stakeholders on solution designing, troubleshooting and critical deliveries. Passionate about innovation technologies SRE capabilities and developing cost effective solutions for the telecomm test environments.