Experienced award winning customer service expert. I am passionate about creating the best customer experience. Specialising in retail and Tourism and Hospitality industry and pride myself on providing excellent customer service. I enjoy meeting new people and genuinely get satisfaction from helping my customers have a great experience. I am fully computer literate including Microsoft products such as Word, Outlook, Internet and Excel. I have worked in clerical environments completing the many administrative tasks of running a busy Hotel resort and as customer service representative in direct customer relations. I am experienced as working as part of a wider team to achieve corporate standards and goals and am equally capable of taking on projects and tasks individually. As well as a team player I am also experienced in leading a team, motivating them and setting goals and targets and ensuring that work is carried out to the highest standard. I am quick to learn and able to adapt to situations and remain focused and calm under pressure and in stressful situations.