Team ManagementLeadershipCustomer ServiceMicrosoft Advanced Training - Microsoft Office XP WordMicrosoft Office Xp WordPasses Attained in Fpc1Show 35 more
Profile Summary
Full name
Sue Groom
Job Title
Bereaved Transformation Senior Manager
Location
Haversham-cum-Little Linford, City of Milton Keynes, MK19 7EA, United Kingdom
Skills
Experience of Compliance and Complaints (non regulated & regulated)Customer ServiceChange ManagementCustomer ExperienceFinancial Planning Certificate - passes attained in FPC1Minerva ConsultancyDeloitte & Touche Computer Training Centre - WindowsCoaching and Management Development SkillsMicrosoft Office Xp WordTrainingMicrosoft Advanced Training - Microsoft Office XP Wordcoaching and management development skillsStakeholder ManagementRetail BankingMinerva Consultancy: CommunicationFinancial ServicesPowerPoint andSales ManagementGraduated Santander’s Leadership & Management program in May 2015Team ManagementRelationship ManagementExperience of Compliance and ComplaintsPowerPointDeloitte and Touche Computer Training Centre2 and 3Financial Planning CertificateExperience of Compliance and Complaints Non Regulated and RegulatedGraduated Santanders Leadership and Management Program in May 2015WindowsMicrosoft Advanced TrainingMs ExLeadershipPasses Attained in Fpc1MS WordExcelResearchMS ExcelRecognised and able to act as the complaints expertCommunicationMS ExPerformance Management
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