A positive and empathetic CIPD level 7 qualified HR professional with over 15 years of experience working in both generalist and specialist roles. I have a sound knowledge of HR practice and an adaptive and flexible approach to my work, with the ability to effectively balance autonomy with collaboration. I believe in developing strong relationships with my customers and working in partnership to develop a solid understanding of their needs and objectives. I am a dedicated mentor with extensive experience supporting and coaching for success. Innovative and inquisitive, I always look to continuously develop my skills and knowledge, I am now keen to join a new team to provide high quality, responsive HR support, for an organisation with a strong sense of purpose. • A trusted colleague, experienced in collaborating and developing effective relationships with customers at all levels of the organisation, from advisors to managing directors, Passionate about teamworking and motivating others to succeed • Extensive ER experience in coaching managers to deliver their people agenda by supporting them through attendance, performance, discipline, and grievance processes. Always seeking to achieve fair and consistent outcomes • Analysing trends and data to help customer achieve their operational goals, whilst challenging them to minimise risk and maximise efficiency • Excellent organisational and planning skills, experienced in meeting the needs of my customers by delivering against deadlines, prioritising workloads, and having a high level of resilience • Developed best practice working with colleagues both inside outside of my core work area as well as redesigning processes to remove complexity and increase engagement from customers • Experienced working in complex and unionised organisations • Managed settlement agreements and Employment Tribunal cases, evaluating risk and providing legal insight Work experience