Quality Assurance/Pharmacy Compliance Consultant in the Care Home Sector.A confident, self motivated and hard working operations manager, with 30 years experience within the health care profession. I am adept at using my own initiative and have exceptional leadership skills with the ability to lead, motivate, direct and encourage staff to accomplish their roles to the highest of their ability, in order to achieve company objectives. I have excellent communication, computer, organisational/planning and delegating skills. My roles have demanded excellent problem solving and analytical skills at all levels within the organisations I have worked for, in order to deal with a variety of situations as they occur. I am passionate about improving the quality of care provided within the community,residential and nursing homes promoting personalisation, equality and diversity at all times. I have a proven track record in all areas of the essential standards thus ensuring CQC inspections reaching the desired outcome of compliance.