Over 20 years of experience partnering with hospitals to design mobile strategies for anything that rings, dings, or buzzes and indicates the patient's condition or need. Kourtney is an expert in Gartner's model for the Real-Time Healthcare System. She is passionate about identifying ways to reduce caregiver burnout, create environments that serve patients well, and enabling hospitals to grow and succeed in their core mission of healing patients. She pioneered the concept that a health system smartphone strategy is made up of 4 key areas Communication, Notification, Documentation, and Information. She has deep expertise in the nurse call market. She is an expert in alarm and alert analytics and how to apply them in real-time. Kourtney has 3 issued patents, is published in clinical research journals, and has been recognized by both industry and business organizations for her achievements. Kourtney and her brother, quadrupled the revenue of their systems integration firm becoming one of the top 6 in the nation. Then she launched Spehre3, a consulting and patient experience analytics firm, that sold to Critical Alert. She is a catalyst, author, speaker, and consultant.