GPhC Registered: No 2061433 • Six years experience as a Pharmacy Manager • Can work late evenings and weekends consistent with pharmacy opening hours • Improved morale of co-workers by rewarding good work performance, leading by example and using humour to diffuse stressful situations • Keeping up to date with developments in the pharmaceutical industry  Fluent in English, Urdu, Gujarati and Hindi Providing superior customer service is a top priority for me and I do my best to keep customer waiting times to a minimum. My daily duties include ensuring the correct and safe supply of medical services to the public, giving advice to customers and also supplying prescription medicines to customers whilst maintaining a high level of service. Offering extra services to customers is something that I believe is important. My staff and I conducted blood pressure checks, offered travel vaccines/malaria prophylaxis advice and carried out Medicines Use Reviews. I also consulted prescribers from time to time offering advice on effective medication management. On a few occasions I have had to alert physicians to patients who may have developed addictions to certain medication. I am accustomed to working in a fast-paced, high pressured environment filling prescriptions quickly and accurately for customers who are often sick or have sick children with them. I am able to advise patients on medication brands, medication storage, medical equipment and health-care supplies. As an excellent communicator, I enjoy interacting with the public where I can help them with any problems. I am a hardworking, enthusiastic leader who is motivated and able to train and manage diverse teams to deliver peak performance. With a real passion for healthcare and the ability to develop and grow a pharmacy business, I am dedicated to providing quality patient care and a fast and accurate manner.