My Prorities : 1. Be your advocate . always emotionally supporting you and yours at difficult times while .delivering cutting edge high quality serivce 2.Provide intelligent kindness empathy and understanding in a non judgmental manner. 3..Trustworthiness and making your interest first priority. 4..Listen, listen and listen some more- to you and family 5.Asking what matters to you ? Not just what is the matter with you? 6.Create bespoke personalised solution to your problem or concern working with you and yours 7.. Safe high quality effective treatment and a reassuring and calming experience at difficult times 8. Be.Available and contactable.. 9.Accountability- accepting responsibility for my performance and of trainees and staff I supervise as part of my duty 10.. Immediate and honest response to any concern at any stage of your treatment 11.Commitment to work as part of a multidisciplinary team which demands high standards and development of new ideas where necessary. 12.. Continous improvement and learning by monitoring outcome. 13.. continuous reflection.Awareness of limitations and flexibility to change. 14..Effective communication with you 15..Respecting cultural, linguistic, religious, ethnic diversity among patients and staff 16. Protecting your confidentiality