At Fairview Health Services, our team has consistently focused on delivering exceptional patient care and experiences, guided by a commitment to quality operations management. With a solid background in clinical services, my role as Director of Operations involves overseeing a complex healthcare environment, ensuring efficient workflows, and fostering a culture of continuous improvement. The journey through healthcare leadership has been marked by the drive to empower highly engaged teams, with the goal of improving every facet of the patient experience. The skills honed in lean leadership and coaching have played a pivotal role in advancing Fairview Health Services' mission, as we strive to set new benchmarks in healthcare excellence.