Six SigmaChange ManagementInformation TechnologyProcess ImprovementManagementInfrastructureEnterprise ArchitectureDisaster RecoveryPMOIT ManagementProject ManagementService DeliveryBusiness AnalysisProject Management ToolsAdvanced knowledge in Service ManagementData CenterTeam ManagementAdvanced Knowledge in Service ManagementProject management methodologies used: Lean Six SigmaInformation SystemsIncident ManagementLean Six SigmaSlaITIL Processes (ITIL v2 and v3)Customer Relationship Management (CRM)Business ProcessOutsourcingPrince 2PMPProject DeliveryItil Processes Itil V2 and V3ITIL ProcessIT Service ManagementSolution ArchitectureItil ProcessesMS ProjectLeadershipAnalysisProject Management Methodologies UsedCustomer Relationship Management CrmRisk ManagementPRINCE2ITILCustomer Relationship ManagementIntegrationPMP.HPCRM
