Accomplished customer-oriented, fiscally responsible health care executive with excellent ability to develop a vision and strategies and to relate strategy to operations to create an excellent customer experience. Skills include: Leadership New business and program development System analysis, organization and/or reorganization Recruitment and development of key managers, staff and volunteers Strong customer service philosophy and the ability to communicate this to staff Strong organizational, communication, interpersonal and presentation skills. Successful fundraising, community relations and marketing Change management Continuous Quality Improvement Specialties: oncology service line development strategic planning customer service training