Responding to Correspondence Received From Local Mp OfficesCustomer ServiceAdministrationResponding to Correspondence Received From Service UsersWorking Knowledge of National Non Domestic Rates LegislationWorking Knowledge of Enforcement RegulationsPresenting to Magistrates CourtsLocal GovernmentResponding to Correspondence Received From Local Government OmbudsmenPublic SpeakingLegal WritingManagementTrainingNVQ Level 3 Business and AdministrationNVQ Level 2 Customer ServicesLaw EnforcementWorking Knowledge of Council Tax LegislationPerformance Management