As the director of Mitcham Healthcare Limited, I oversee the strategic direction and operations of a budding community pharmacy that provides innovative solutions and services to patients in the public and private sectors. I have more than ten years of experience in senior leadership, policy development, programme management, and pharmacy operations in various pharmacy sectors, including retail, clinical, and practice environments. My mission is to deliver high levels of care optimisation and patient safety in my pharmacy and beyond, leveraging my expertise in healthcare technology, health policy, and consulting. I am also passionate about facilitating the growth of the health sector in Africa, where I have been involved in several projects and initiatives. I am an easy-going but results-driven professional, who is self-motivated and resourceful, with a proven ability to develop and strengthen teams. I hold a Master of Studies in Creative Writing from the University of Cambridge, a Master's Degree in Pharmacy from the University of Kent, a Clinical Diploma in Primary Care from the University of Bath, and a Postgraduate Certificate in Independent Prescribing from the University of Kent.